Change Account Password and/or Email Address

To change the password and/or the email address for the contact person, use the Hello <Name> pulldown on the top right of the home page.

The pulldown has links to several subjects that includes a Change Password button that will take you to a page to change the password for the contact person login.  Type in the current password and then the new password in each box shown.   See the requirements for the new password.

There is also a Generate Password button on that page that will create a new password which you can copy and paste into the two new password boxes 

Please remember to keep that new password in a secure place before leaving that page!

To change the email address for the contact person go to the Hello <Name> pulldown and click on the Your Profile tab.  The profile page shows the name of the contact person on the account and their email address.  To change the email address, edit the Email Address box and then enter the login password.

The Your Profile page also has a Logout button on the left so you don’t have to go back to the main page if you are ready to logout of the portal.

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